Department of Computer Science, Johns Hopkins University
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Services: FAQ

Helpful info for CS Undergraduates, Grad students, and other users of the CS network. (Last updated: 9/19/07)

Grads and Faculty/Staff/Researchers/Postdocs should read this first item before continuing.)

Where can I get additional information about computing services available for graduate students and faculty/staff/researchers/postdocs?

About Accounts

How do I get a CS Undergrad account for the CS Ugrad lab?
What type of accounts can we get?
Where are the forms?
I'm not a CS student. Can I still get a CS Ugrad account?
Can I get access to the CS Ugrad lab for CA/TA meetings?
My CS Windows account is not working!
My CS Unix account is not working!
How do I set up a web page?
Can I use my laptop on the CS network?

About The CS Ugrad Lab

What are the CS Ugrad lab hours?
How can I find out what is going on in the CS Ugrad lab?
What types of machines are in the CS Ugrad lab?
Can I schedule the CS Ugrad lab for a meeting or class time

CS Linux tips

My firefox/mozilla isn't loading?
How do I change my Linux Screen Resolution?

Outside Access

How can I access the CS Unix machines from outside of campus?
How can I access the CS Windows machines from outside of campus?
How do I ssh in from home
How do I scp in from home
How do I telnet in from home
How do I ftp in from home
How do I pop/imap/smtp CS mail?

Other

What if I have more questions?

Read This First

Where can I get additional information about computing services available for graduate students and faculty/staff/researchers/postdocs?

About Accounts

How do I get a CS Undergrad account for the CS Ugrad lab?

What type of accounts can we get?

  • UNIX grad, UNIX ugrad, Windows, MySQL

Where are the forms?

I'm not a CS student, can I still get an account?

  • Yes, you will need a good reason and the approval of a CS professor.

Can I get access to the CS Ugrad lab for CA/TA meetings?

  • yes, please fill out a form and have it signed by your CS class professor (make sure you note on the form that you only need CS Ugrad lab access)

My CS Windows account is not working!

My CS UNIX account is not working!

  • are you using your undergrad account? you might be over quota. log in using the command line (it's an option on the main log in screen). once logged on, type quota -v
  • if you are over quota, you will need to remove files from your directory to free up space
  • to keep this from happening, you might want to limit your netscape cache and check your directory for core files.

How do I set up a web page on the CS network?

Can I use my laptop on the CS network?

  • you will need to fill out a form. you will need to have a CS faculty member ok your request. make sure you check with your CS faculty member before you submit your IP request form (your CS faculty member will be contacted)

About the CS Ugrad Lab

What are the CS Ugrad lab hours?

  • the CS Ugrad lab is open 24 hours, but the building (NEB)is not
  • the building (NEB)is open until 9 PM, but this is subject to change without notice!

How can I find out what is going on in the CS Ugrad lab?

  • contact support@cs.jhu.edu

What types of machines are in the CS Ugrad lab?

Can I schedule the CS Ugrad lab for a meeting or class time

CS Linux tips

My firefox/mozilla isn't loading?

  • there is a file in .mozilla/firefox/profile(which is a random string of characters) called lock (.mozilla/firefox/jhjid5mz.default/lock). It should be removed when the program exits. Remove the lock file from your profile, and your mozilla should work correctly.

How do I change my Linux Screen Resolution?

  • In GNOME (the default environment), click the Redhat menu, and select Preferences -> Screen Resolution. You can change the resolution from there.

Outside Access

How can I access the CS UNIX machines from outside of campus?

  • you can use ssh to log in or scp to transfer files between machines.

How can I access the CS Windows machines from outside of campus?

  • sorry, there is no outside access to the CS Windows machines

How do I ssh in from home?

How do I scp in from home?

How do I telnet in from home?

  • we do not support incoming telnet connections.

How do I ftp in from home?

  • we do not support incoming ftp connections.

How do I pop/imap/smtp CS mail?

  • you use pop.cs.jhu.edu for grad, and pop.ugrad.cs.jhu.edu for ugrad
  • please use secure pop on the when possible (SSL)
  • imap only available for the Grad network . Use pop.cs.jhu.edu as the imap server.
  • please use secure imap when possible (SSL)
  • you can only use our CS smtp server (grads: smtp.cs.jhu.edu; ugrads: smtp.ugrad.cs.jhu.edu) while on the CS network . Outside CS, you will need to use your service provider, or while outside or on the JHU network (including CS), you can use JHU's main smtp server, smtp.johnshopkins.edu (SSL-only for this server.)

Other

What if I have more questions

 













































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